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FAQ

Do you have any doubts about WEG Motor Scan? Check the answers for our Frequently Asked Questions.

What is the maximum distance to synchronize the mobile app with the WEG Motor Scan?

The WEG Motor Scan can be synchronized with the mobile app at approximately 10 meters or via gateway at approximately 30 meters. This is just a reference value, which may vary depending on the environment where the WEG Motor Scan and Gateway are installed.

When synchronizing with the WEG Motor Scan, does the smartphone need internet access?

No. The WEG Motor Scan application was developed to operate in environments without internet access. Measurements acquired by the smartphone or tablet during synchronization are stored and sent to the MFM software when the mobile device has internet access.

How to update the location of WEG Motor Scan?
Using the mobile app, you can update the WEG Motor Scan location. The "Update location" option is available after synchronization in the "More" tab. The location sent to the WEG IoT Platform corresponds to the location information of the smartphone or tablet. There is no locating device installed on the sensor.
How to access the WEG IoT Platform?
The WEG IoT Platform is open and can be accessed at https://iot.weg.net.
How to register on the WEG IoT Platform?
Through the WEG IoT Platform https://iot.weg.net or through the WEG Motor Scan mobile app.
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Want more information or want to know how to get the WEG Motor Scan? It's simple! Click on the link bellow and we will get back to you as soon as possible.

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WEG Group - Motors Business Unit
  • Avenida Prefeito Waldemar Grubba, 3300 - 89256-900 - Jaraguá do Sul - SC
  • Phone: +55 47 3276 4000
  • E-mail: motores@weg.net
 

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