Service / Warranty Claim Request

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Service / Warranty Claim Request

Do you have any questions or wish to share something with us ? Please contact WEG at (800) 839- 2529. Are you sure that you want to remove the selected items? Are you sure that you want to remove this item?

I have read and agreed with the warranty policy.*

You must agree to the warranty policy to continue.

Company*

Company is required

Name *

Name is required

Email *

Email is required

Enter a correct e-mail address

Phone *

Phone is required

Street *

Street is required

Street Number *

Street Number is required

Zip Code *

Zip Code is required

Invalid Postal Code

City *

City is required

Country

Country is required

Region

Region is required

* Mandatory Fields

Item is required

		Request Type	Material Code	Serial Number	Description of Request	Manufacturing/Date Code	Customer Purchase Order

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ITEM DETAILS

Complete all items to proceed

Item - 1

N/A

Please be advised that the No-Fault policy applies to all Motors with the frame size of 215 or below.

* Customer Purchase Order or Invoice Number is Required

Request Type *

Serial Number *

Please be advised that Serial number input does not apply to Explosion Proof Motors or Motors with a Batch number (B/N).

Invalid Serial Number

Material Code *

Material Code is Required

Invalid Material Code

Manufacturing/Date Code *

Placement may vary depending on the nameplate.
The manufacturing date will be in the format of DD/MM/YYY.
Please input date in US format of MM/DD/YYYY.

Manufacturing/Date Code is Required

Customer Purchase Order

Customer Purchase Order is Required

Invoice Number

Invoice Number is Required

Reason of Failure/Request *

Reason of Failure/Request is Required

Customer's Reference Number *

Customer's Reference Number is Required

Estimated Service Date *

Estimated Service Date is Required

Location *

Location is Required

Product Location *

Line Rejection: The product is defective prior to use.
Field Failure: The product in use fails on site.

Product Location is Required

Upload Images *

0 file(s) uploaded

Upload Images is Required

Nameplate
Package
Others

Panel Code *

Panel Code is Required

Description of Request * For quality purposes, all warranty claims must have a detailed description of the product's failure within the text box below.

Description of Request is Required

* Mandatory Fields

DETAILS

Complete all items to proceed

Item - 1

N/A

Please be advised that the No-Fault policy applies to all Motors with the frame size of 215 or below.

* Customer Purchase Order or Invoice Number is Required

Request Type *

Serial Number *

Please be advised that Serial number input does not apply to Explosion Proof Motors or Motors with a Batch number (B/N).

Invalid Serial Number

Material Code *

Material Code is Required

Invalid Material Code

Manufacturing/Date Code *

Placement may vary depending on the nameplate.
The manufacturing date will be in the format of DD/MM/YYY.
Please input date in US format of MM/DD/YYYY.

Manufacturing/Date Code is Required

Customer Purchase Order

Customer Purchase Order is Required

Invoice Number

Invoice Number is Required

Reason of Failure/Request *

Reason of Failure/Request is Required

Customer's Reference Number *

Customer's Reference Number is Required

Estimated Service Date *

Estimated Service Date is Required

Location *

Location is Required

Product Location *

Line Rejection: The product is defective prior to use.
Field Failure: The product in use fails on site.

Product Location is Required

Upload Images *

0 file(s) uploaded

Upload Images is Required

Nameplate
Package
Others

Panel Code *

Panel Code is Required

Description of Request * For quality purposes, all warranty claims must have a detailed description of the product's failure within the text box below.

Description of Request is Required

* Mandatory Fields

Attach Documents

Document Type*

Click here for attachment instruction

File

Document Type	File Name

Requires
Nameplate
Package
Others

Attach the required documents

WEG ELECTRIC CORP. U.S. HEADQUARTERS

6655 Sugarloaf Parkway
Duluth, GA 30097
Phone: 1-800-ASK-4WEG

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